Legal
Our Policies
Returns & Refunds Policy
30-Day Return Window
We accept returns within 30 days of delivery. Items must be unused and in original packaging. Simply contact us at hexcomfortsupport@gmail.com and we will send a prepaid return label.
Refund Process
Once we receive and inspect your return, refunds are issued to the original payment method within 5–7 business days. You'll receive a confirmation email when the refund is processed.
Damaged or Defective Items
If your item arrived damaged or defective, contact us within 7 days with a photo and we will send a replacement at no charge.
Non-Returnable Items
Used or opened covers cannot be returned for hygiene reasons unless they are defective.
Last updated: June 2026. Questions? Contact us.